Reporting Encampments
The Seattle Customer Service Bureau (https://www.seattle.gov/customer-service-bureau) should be utilized in order to report Unauthorized Encampments. Follow the link and look for the section entitled “Unauthorized Encampments.”
Reporting Spills
According to the City of Seattle, a spill is:
“an active discharge where there is an imminent threat to human health, the environment or the drainage system. Spills may include such events as a ruptured drum or tank, a vehicle accident that has resulted in a loss of automotive fluids or a significant sheen on the water.”
To report a spill utilize the following resources, we recommend calling their phone line as that seems to have the best response times:
Property Damage & Other Issues: “Find It Fix It”
For many other issues, listed below, the best approach is to use the Find It Fix It mobile app (https://www.seattle.gov/customer-service-bureau/find-it-fix-it-mobile-app).
The app offers the following service request categories:
Abandoned Vehicle: Report vehicles parked in a public right of way more than three days.
Clogged Storm Drain: Report a clogged storm drain.
Dead Animal: Report a dead animal for pickup by animal control officers.
Graffiti Report: Report graffiti, including what it is on — parking meter, utility pole or building — so it gets automatically routed to the appropriate department for response.
Illegal Dumping: Report illegal dumping — junk, garbage or debris — on public property, including roadsides, open streets and paved alleys.
Overgrown Vegetation: Report overgrown vegetation in public right of way areas or on City property.
Parking Enforcement: Make an inquiry regarding a parking concern.
Parks and Recreation Maintenance: Report damage or maintenance issues in City of Seattle parks.
Pothole: Report a pothole.
Public Litter & Recycling Cans: Report overflows or damage to public litter cans on sidewalks.
Scooter or Bike Share Issue: Report a parking or maintenance issue with a shared scooter or bike.
Sign and Signal Maintenance: Report damaged street signs and malfunctioning traffic signals.
Streetlight Report: Report a streetlight outage or damaged streetlight.
Other Inquiry: This miscellaneous category is for making an inquiry or request not listed above, which will be processed by the City's Customer Service Bureau. Mobile users should choose this category to provide feedback.
Once you download and use Find It, Fix It, feel free to submit feedback using the app's “other inquiry” category, found under the “New Request” icon.
Other Requests
If neither the Customer Service Bureau nor Find It Fix It suit your needs, you can review the Customer Information Guide to try to find the proper assistance: https://www.seattle.gov/customer-service-bureau/customer-information-guide